Returns & Exchanges

At CHO, we want you to be completely satisfied with your purchase. If your new fashion find isn't quite right, we offer a seamless 30-day return policy for all unworn items in their original packaging.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Package Your Items

  Carefully place the items in their original packaging, ensuring all tags are attached and the garment is in its original condition.

• 3.
  Print & Attach Label

  Download your prepaid shipping label from the portal, print it out, and securely attach it to the outside of your return parcel.

• 4.
  Drop Off & Track

  Take your package to the nearest authorized drop-off point and keep your tracking receipt until your refund has been processed.